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Learn more about Resideo's response to COVID-19

Patient Installation

Life Care Solutions provides turnkey direct ship implementation, enabling you to focus on patient care, while we manage and deploy equipment on your behalf. Our innovative telehealth deployment kit is designed for a Genesis Touch monitor, eliminating any setup, and allowing patients to start monitoring by following easy instructions and calling your staff when ready to submit a test Vitals measurement. Once the monitoring episode ends, patients may use the same box to ship equipment back to our registered facility.

When additional support is required to help the patient deploy their Telehealth equipment, equipment is delivered to patient home and deployed by representative who is able to troubleshoot:

  • Communications issues
  • Equipment placement
  • Set-up & configuration
  • Client training

The representative that facilitates in-home installations is typically non-clinical, however they have received a high level of training to efficiently deploy telehealth in a patient’s home.

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