Connecting Patients and Care Providers with Messaging

LifeStream v5.7 and Genesis Touch v3.9 have been deployed.

We know it’s more important than ever to stay in touch, and the latest updates help care providers stay in touch with their remotely monitored patients. We’ve updated LifeStream with text messaging and video scheduling features. We’ve also introducing Single Sign-On customization, to help relieve the burden of managing individual user accounts.


  • Stay in touch with your patients with customized texts. Avoid missed Video Visits with schedule confirmations. Allow patients to message LifeStream users via a touchscreen messages library.
  • Send text messages to patients, view receipt and acknowledgement in LifeStream.
  • Propose a scheduled Video Visit and obtain schedule confirmation from patients.
  • Have the monitor wake up prior to a scheduled visit for a one touch Video Visit.
  • Be seen: The monitor displays full screen messages until they are acknowledged.
  • Receive and acknowledge standardized messages in LifeStream sent from the monitor.

Single Sign-On

Reduce the complexity of user access and management, reduce password confusion and use your existing IT system to access LifeStream. Custom Single Sign-On integrations are now available.

Report ROI, Improve Data Input

Report hospitalizations for 30/60/90-day admission thresholds, and streamline data entry with a new data dashboard for all care providers to use.

Want to Learn More?

We continue to release new features and updates, and these are just a few of the latest features introduced in LifeStream v5.7 and Genesis Touch v3.8, available immediately for customers already using our LifeStream platform.

If you want to see more, we encourage you to learn more about our LifeStream Remote Patient Monitoring Platform and to get in touch to see a virtual demo of our entire platform.

LifeStream v5.6 Point Release Deployed

LifeStream v5.6 is available immediately for all LifeStream Web users. The update features smoother navigation, clean graphing displays and an enhanced reporting engine, along with new user interface controls. The latest Agile software deployment ensures LifeStream utilizes a modern codebase, for optimal use on the latest and most common web browsers, providing you with a better overall experience. Our latest updates also include enhanced support for font size variation, for users with custom font/zoom settings, with improved page layout support.

While many of our changes are underneath the hood of LifeStream to modernize our codebase for future updates, we’re confident you’ll notice a few quality of life enhancements, including:

  • Lock icon present in the Patient Selection Window, indicating the record is in use.
  • Relocate patient functionality done automatically as part of editing and saving workflow.
  • Improved operations when sorting lists, searching data and choosing columns to display.
  • Shaded display of alert limits, with a new chart system allowing the user to focus on a single point and to display a different tool tip from when the user is focused on the series of data.
  • Subtitles may be enabled or disabled in the Video Education preview screen.
    Improved keyboard handling is provided by the new framework.
  • Improved Save, Discard and Cancel handling, supporting intuitive button navigation.

As a web-based software, all software updates are available immediately for all customers to utilize with no downloads required. If you haven’t yet upgraded to our LifeStream Web interface, we encourage you to contact your territory manager immediately for a live product demo.

New Reports in LifeStream Remote Health Monitoring Platform Make it Easier to Bill CMS

Resideo Life Care Solutions Releases Updates to LifeStream Clinical Software and Genesis Touch Patient Tablet


As Centers for Medicare and Medicaid Services (CMS) increases its support for remote physiological monitoring (RPM), Resideo Life Care Solutions has updated its clinical dashboard with three new reports to make it easier to compile and report data required for CMS reimbursement*.

  • Setup Visit Report – Track setup and training meetings between a care provider and a patient, and show all patients eligible for reimbursement within the report period after 16 days of monitoring has occurred.
  • RPM Report – Report when patients have been actively monitored for at least 30 days.
  • Communications Report – Report the minutes of interactive communications logged between a care provider and a patient during a month or any other time period of your choice.

In addition, Resideo Life Care Solutions has updated the user interface for the Genesis Touch touchscreen tablet to make it easier for patients to use and submit their vitals. The enhancements include

  • Updated and larger fonts for better visibility
  • Clean white background for greater contrast, designed to meet accessibility guidelines
  • Larger menu buttons and navigation
  • Refreshed icons, color-coding and additional text labels
  • Customization of background images on the idle screen between monitoring sessions

Resideo Life Care Solutions has added more Bluetooth™ LE devices to its compatibility list. Visit this link for the complete list.

About Resideo Life Care Solutions

Resideo Life Care Solutions is celebrating 20 years of providing connected care, as part of the Resideo Techologies, Inc., family of software-focused solutions. Our remote health management solution helps individuals improve their health and quality of their life while reducing the cost of healthcare.

In October 2018, Resideo (NYSE: REZI) was spun off from Honeywell, and consists of Honeywell Home products businesses, ADI Global Distribution and a breadth of software offerings, including healthcare-focused offerings from Resideo Life Care Solutions. With a presence in 150 million homes, Resideo reflects our strong heritage, and a focus on continuing to deliver connected solutions that help people feel secure, comfortable and cared for in their homes.

This is the second LifeStream product update this year from Resideo. Don’t miss out, request a demo today: Visit this link for more information and to get in touch with us about this latest release.

More Resideo information and media contact information may be found via or

*Reference Current Procedural Terminology CPT® codes 99453, 99454 and 99457 for more detail. CPT® is a registered trademark of the American Medical Association.

A quick tour of the new patient interface. For more information, request a demo to speak with a Territory Manager.

Larger touchscreen telehealth monitor buttons

Although the monitor automatically walks patients through a health monitoring session at a scheduled time, patients may also retest.

Updated Idle Screen

Customize the display of the Genesis Touch telemonitor in between health monitoring sessions, while reminding patients of their next scheduled reading.

Larger touchscreen telehealth monitor buttons, easier to read high contrast

Larger easy-to-read telehealth monitor touchscreen buttons: Take your readings, watch video education and engage in video visits with care providers.

Easy to read visual instruction on monitoring health

High contrast patient education displays over a white background, with audio prompts, on the Genesis Touch telemonitor to walk patients through taking a reading.

Easier to read health monitor results screen

Easy to read health monitoring results on the Genesis Touch telemonitor.

Archived: Life Care Solutions Unveils New Version of FDA-Cleared Telehealth Software

Through LifeStream 5.2, healthcare organizations can implement advanced telemedicine programs, improve clinical outcomes and reduce costs

Archived Release
June 20, 2017 – Life Care Solutions announced the launch of LifeStream 5.2, the latest version of its industry-leading, FDA-cleared telehealth software. Building upon a 15-year track record of innovation in delivering digital health technologies for healthcare systems, payers, employers, home health agencies, and patients, the newest version of LifeStream from Life Care Solutions enables clinicians to remotely monitor chronically ill patients, improving their quality of care and clinical outcomes, while reducing healthcare costs.

“The launch of LifeStream 5.2 marks a significant milestone in bringing premier telehealth solutions that address the need to deliver greater value in healthcare at less cost,” said John Bojanowski, President of Life Care Solutions. “Underscoring our commitment to those on the front-lines of healthcare and to creating a more sustainable healthcare system through connected technology, LifeStream 5.2’s enhancements were made with clinicians needs in mind to ensure patient oversight is efficient, clinical outcomes are improved and costly admissions are reduced.”

In the United States, half of the adult population suffers from chronic conditions[1]. These conditions account for seven out of 10 deaths and 75% of all healthcare spending in the country[2]. A chronically ill, aging population, coupled with anticipated healthcare labor shortages[3], is making robust telehealth programs essential for healthcare organizations as the industry moves toward a value-based reimbursement model.

LifeStream software powers the Life Care Solutions suite of telehealth solutions, providing clinicians with an easy, comprehensive telehealth management offering, so they can concentrate on delivering the highest quality of care in a post-acute setting without overly burdening organizational resources and IT staff. The latest version delivers a number of comprehensive clinician-focused enhancements including:

  • A streamlined user interface with more efficient navigation and a mobile platform that is accessible from anywhere with an internet connection
  • An improved patient dashboard that allows clinicians to view expanded patient snapshots, prioritize patient care, respond to vital sign readings, and more efficiently evaluate patient trends
  • Advanced scheduling and reporting features that make it easier for clinicians to manage patient monitoring schedules and delivery timely reports
  • Enhanced default system settings that reduce configuration and deployment time by utilizing important features “out-of-the-box” and an improved user online help system

The LifeStream telehealth solution is FDA-cleared which provides confidence in the data and value of the technology. Clinicians can remotely connect with patients to drive better care. Health system CFOs can reduce costs from hospital readmissions and associated staffing efficiencies. CIOs can connect to large patient populations over long distances without placing an onerous burden on organizational resources and IT staff. And most importantly, patients are empowered to work together with their caregiver to achieve desirable clinical results.“

Telehealth solutions have been very effective in reducing onsite visits, allowing us to connect directly with valued patients in their home, while also improving clinical outcomes,” said Lynnell Hornbeck, manager of home health at MultiCare Health System, a not-for-profit health care organization based in Tacoma, Washington.

About this Release
Life Care Solutions is now a Resideo Technologies, Inc. company. For more information, please visit

[1] Centers for Disease Control and Prevention. Chronic Disease Overview.
[2] Ibid
[3] Association of American Medical Colleges.